Adcent Support Center
Find answers to common questions or get personalized help from our community of AdGuiders
Frequently Asked Questions
How do I create an account?
Visit our signup page, fill in your details, verify your email, and you'll be ready to start creating and earning on Adcent!
How can I earn money on Adcent?
Post engaging content, grow your audience, and earn based on interactions (likes, comments) and reach. You can also receive direct tips from your followers and participate in special earning challenges.
When and how do I withdraw my earnings?
You can withdraw anytime from your wallet after reaching the minimum threshold (Ksh 500). We support M-Pesa (instant) and bank transfers (1-3 business days). Withdrawals are processed within 24 hours.
I forgot my password. What should I do?
Use the "Forgot password" link on the login page to reset it via email. You'll receive a secure link to create a new password.
What if I need additional help?
Contact an AdGuider below for platform guidance or escalate directly to our admin team for technical issues at adcentonline@gmail.com.
AdGuiders Program
Get personalized help from experienced Adcent users who understand the platform inside out. They're here to guide you, answer questions, and help you succeed — all at no upfront cost!
How it works:
- Connect with an AdGuider who matches your content niche
- Get one-on-one assistance with using the platform effectively
- Learn proven strategies to grow your audience and earnings
- At month's end, your AdGuider receives 5% of your monthly earnings as appreciation (automatically deducted)
- Technical issues are always escalated directly to the Adcent team